Return and Refund Policy
How do I place an order?
Placing an order with Waqar Traders is simple! Just follow these steps:
- Browse through our categories and select the product(s) you wish to purchase.
- Click the Add to Cart button to add items to your shopping cart.
- Once you’re ready, click the Checkout button.
- Fill in your billing and shipping details, and choose your preferred payment method.
Review your order and click Place Order to complete your purchase.
What payment methods do you accept?
We offer a variety of payment options for your convenience:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Cash on Delivery (COD)
- Bank Transfer
Choose the method that works best for you at checkout.
How can I track my order?
Once your order has been shipped, we will send you a tracking number via email or SMS. You can use this tracking number to check the status of your delivery through our courier service’s tracking portal.
If you need assistance with tracking, please don’t hesitate to contact our customer support team.
What is your return and refund policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return products within 7 days of receiving them, provided they are in unused, original condition with all packaging, manuals, and accessories intact.
For more details, visit our Return and Refund Policy page.
How do I request a return or refund?
To initiate a return or refund, please follow these steps:
- Contact our customer support team with your order number and the reason for the return.
- Once the product is received and inspected, we will notify you about the status of your return and refund request.
Refunds will be processed via the original payment method or, for cash-on-delivery orders, via bank transfer or store credit.
Do you offer warranties on your products?
Yes! All products sold by Waqar Traders come with standard manufacturer warranties (where applicable). We recommend checking the warranty details provided by the manufacturer before making a purchase.
If you need assistance with a warranty claim, please contact our customer support team.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed promptly to ensure timely delivery. If you need to make changes or cancel your order, please contact our customer support team immediately. We’ll do our best to accommodate your request, but please note that once the order has been shipped, it cannot be altered or canceled.